Refund policy

 

Ratio Incentives: Be advised that if you are ordering a ratio incentive you must also purchase all of the qualifiers. Discounts will be provided after purchase.

If you would like the comic books to be bagged and boarded you can just TIP 20% and it will be done automatically

Shipping: Shipping for all Items does not happen till after the shipping date provided buy DIAMOND. for more info check https://previewsworld.com/

Exceptions / non-returnable items

Certain types of items cannot be refunded.  All Comic Book products and Trading Cards are sold as non-returnable. However, if replacement copies are needed due to damages, please contact Customer Service within 24 hrs of receipt of product to discuss the claim. (Damages as described by the publishers: spine splits, water foxing.

Unfortunately, we cannot accept returns on sale items, Collectible product (TCG's, Booster boxes, etc...), digital items, or gift cards.

Pre-Orders

All Items sold through the store are Pre-Ordered product, and are non-refundable and non-cancelable. Items canceled before the caution code shipping date will be charged a 30% cancellation fee.  You understand that when you pre-order a product from us, you are purchasing a product that will be released in the future, and that delivery dates are estimates and not guarantees. Some items vary from the Comic Book Specialty Market’s normal 2-month shipping cycle, may not be available in some countries or may change in content from the time of their initial solicitation in PREVIEWS. Caution Codes alert you to special circumstances regarding an item's international restrictions, content and shipping date. Each digit in a three-digit Caution Code – which is displayed in the product’s PREVIEWS solicitation and on its corresponding PREVIEWS Retailer Order Form line listing as (C: #-#-#) – reflects a different potential caution:

The third and final digit reveals any shipping advisories assigned to a product. A product that ships according to the standard shipping schedule (within 90 days of the PREVIEWS cover date month) will use a "0" for the third digit. Items that ship outside the standard shipping schedule are noted with the following: 30-day disclaimers (items that ship an additional 30 days beyond the standard shipping schedule) are noted with a "1", 60-day disclaimers with a "2" and 90-day disclaimers with a "3". Items that may ship at any time and will not be made returnable are noted with a "4".

For example, a product with no international restrictions (0), contents that might change (1), and a 90-day shipping advisory (3) will be noted with (C: 0-1-3).

Returns

Please notify us of any problem with your order via email at our contact us page within seven days of receipt. If we need you to return the item, we will not reimburse you for basic ground shipping.

Items returned will incur a 30% restocking fee, deducted from the value of the refund.

Returns must be received at our office with 10 business days of original delivery date. We will refund you, credit your account, or ship a replacement item at our discretion.